Frequently Asked Questions
Everything you need to know about EKDIA — the art of luxury fragrance.
About EKDIA
What is EKDIA?
EKDIA is a premium Indian luxury fragrance brand founded by Ekta Kumari. We craft Extrait de Parfum — the highest concentration of fragrance — designed for those who believe scent is an extension of identity. Every bottle is a statement of quiet luxury.
What does EKDIA mean?
EKDIA is derived from the founder’s name, Ekta. It represents oneness, individuality, and the singular experience of wearing a fragrance that is truly yours. One scent. One identity. One EKDIA.
Where is EKDIA based?
EKDIA is proudly Made in India. We are a D2C luxury fragrance brand, crafting world-class scents from India for fragrance lovers across the globe.
Who is the founder of EKDIA?
EKDIA was founded by Ekta Kumari — a fragrance enthusiast and entrepreneur who believed India deserved a luxury perfume brand that could stand alongside the world’s finest. Her vision: premium ingredients, artisan craftsmanship, and honest D2C pricing.
Is EKDIA a luxury brand?
Yes. EKDIA is positioned as a premium luxury fragrance brand. We use Extrait de Parfum concentration (35% pure fragrance oil), premium black magnetic gift boxes, and world-class ingredients — all at honest D2C pricing without the retail markup.
Our Fragrances
What fragrances does EKDIA offer?
EKDIA currently offers 4 signature Extrait de Parfum scents — EVOLVE, ELEMENT, EMPIRE, and EDGE — each with a distinct character and story. We also offer a Unisex Gift Set featuring all 4 fragrances in a premium magnetic box.
What is Extrait de Parfum?
Extrait de Parfum is the highest concentration of fragrance available — typically 20–40% pure fragrance oil. EKDIA uses 35% pure oil, which means longer longevity, deeper sillage, and a richer scent experience compared to Eau de Parfum or Eau de Toilette.
Are EKDIA fragrances unisex?
Yes. All EKDIA fragrances are crafted to be unisex — designed for anyone who appreciates fine fragrance, regardless of gender. Scent has no gender at EKDIA.
What are the fragrance notes in EVOLVE?
EVOLVE opens with a fresh, modern character that evolves beautifully on the skin. It is crafted for those who are always growing, always transforming. Visit the EVOLVE product page for the complete top, middle, and base note breakdown.
What are the fragrance notes in EMPIRE?
EMPIRE opens with Cinnamon & Bergamot, transitions through Dates & Praline, and settles into a rich base of Vanilla, Tonka Bean & Myrrh. Bold, commanding, and unforgettable — a masterpiece in fragrance.
What are the fragrance notes in EDGE?
EDGE opens with Sharp Citrus & Pepper, moves through Cedar & Iris, creating a sharp, confident, and refined scent profile. For those who live life on the edge — precise and powerful.
What are the fragrance notes in ELEMENT?
ELEMENT opens with Green & Aquatic notes, transitions through Earthy Woods, and settles into a deep base of Vetiver & Musk. Grounded, natural, and deeply connected to the earth.
How long do EKDIA fragrances last?
EKDIA Extrait de Parfum fragrances last 13–15 hours on skin, and even longer on fabric. Because of the 35% pure oil concentration, a little goes a long way — 2 to 3 sprays are typically sufficient for a full day of wear.
How many sprays should I use?
We recommend 2–3 sprays for everyday wear. Apply to pulse points — wrists, neck, behind the ears, and inner elbows — for maximum longevity and projection. Avoid rubbing after application as it breaks down the fragrance molecules.
Where should I apply the fragrance?
Apply to warm pulse points: wrists, neck, behind the ears, inner elbows, and chest. The warmth of these areas helps diffuse the fragrance throughout the day. You can also spray lightly on clothing for longer-lasting scent.
What is the bottle size?
Each EKDIA fragrance comes in a 20ml premium bottle — perfectly sized for daily use, travel, and gifting. The compact size ensures you always have your signature scent with you.
Ingredients & Safety
What ingredients does EKDIA use?
EKDIA uses premium, skin-safe fragrance ingredients sourced from trusted suppliers. Our formulations are crafted to meet international fragrance safety standards. We prioritise quality, longevity, and skin compatibility in every blend.
Are EKDIA fragrances skin-safe?
Yes. All EKDIA fragrances are formulated with skin-safe ingredients and are suitable for most skin types. If you have sensitive skin or known fragrance allergies, we recommend a patch test on your inner wrist before full application.
Are EKDIA fragrances cruelty-free?
EKDIA is committed to ethical practices. Our fragrances are not tested on animals. We believe luxury should never come at the cost of cruelty.
Do EKDIA fragrances contain alcohol?
Yes. Like all fine Extrait de Parfum, EKDIA fragrances use a high-quality perfumer’s alcohol base which helps diffuse the fragrance on the skin and ensures proper projection and longevity.
Are EKDIA fragrances suitable for sensitive skin?
Our fragrances are formulated with skin-safe ingredients. However, if you have very sensitive skin or fragrance allergies, we recommend a patch test first. Apply a small amount to your inner wrist and wait 24 hours before full use.
Gifting
Is EKDIA suitable as a gift?
Absolutely. EKDIA is designed to be gifted. Every fragrance comes in a premium black magnetic gift box — ready to present without any additional wrapping needed. The perfect luxury gift for birthdays, anniversaries, festivals, and corporate gifting.
What is the EKDIA Gift Set?
The EKDIA Unisex Perfume Gift Set includes all 4 signature fragrances — EVOLVE, ELEMENT, EMPIRE, and EDGE — in a stunning premium black magnetic gift box. The ultimate EKDIA experience and the perfect gift for fragrance lovers.
Does EKDIA offer corporate gifting?
Yes. EKDIA is an excellent choice for corporate gifting — premium, memorable, and gender-neutral. For bulk orders or custom corporate gifting enquiries, please contact us at ekta@ekdia.in.
Can I add a personalised message with my gift order?
For special gifting requests including personalised messages, please reach out to us at ekta@ekdia.in before placing your order and we will do our best to accommodate you.
Orders & Payments
How do I place an order?
Simply browse our fragrances at www.ekdia.in, add your chosen scent(s) to cart, and proceed to checkout. We accept all major payment methods including UPI, credit/debit cards, net banking, and Cash on Delivery.
Do you offer Cash on Delivery (COD)?
Yes. EKDIA offers Cash on Delivery across India. A partial advance payment may be required for COD orders to confirm your order. This helps us ensure genuine orders and faster dispatch.
What payment methods do you accept?
We accept UPI (GPay, PhonePe, Paytm), credit cards, debit cards, net banking, and Cash on Delivery. All online payments are processed securely.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. After that, the order may already be packed and dispatched. Please contact us immediately at ekta@ekdia.in if you need to make changes.
Will I receive an order confirmation?
Yes. You will receive an order confirmation email and/or SMS immediately after placing your order. Please check your spam/junk folder if you do not see it in your inbox.
Shipping & Delivery
Do you ship across India?
Yes. EKDIA ships to all major cities and towns across India. We partner with reliable courier services to ensure your order reaches you safely and on time.
Do you offer international shipping?
Yes. EKDIA ships internationally to select countries. International shipping rates and delivery timelines vary by destination. Please note that customs duties and import taxes may apply and are the responsibility of the buyer.
How long does delivery take within India?
Domestic orders are typically delivered within 4–7 business days depending on your location. Metro cities may receive orders faster. You will receive a tracking link once your order is dispatched.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email and/or SMS. You can use this to track your shipment on the courier’s website. You can also contact us at ekta@ekdia.in for order status updates.
What if my order is delayed?
While we strive to deliver on time, occasional delays may occur due to courier issues or high-demand periods. If your order is significantly delayed, please contact us at ekta@ekdia.in and we will investigate and assist you promptly.
Is my order insured during shipping?
All EKDIA orders are carefully packed to prevent damage during transit. In the rare event of damage during shipping, please contact us within 48 hours of delivery with photos and we will resolve it immediately.
Returns & Refunds
What is your return policy?
Due to the nature of fragrance products, we do not accept returns for opened or used bottles. However, if you receive a damaged, defective, or incorrect product, we will replace it or issue a full refund. Please contact us within 48 hours of delivery.
What if I receive a damaged product?
We are sorry if this happens. Please contact us at ekta@ekdia.in within 48 hours of delivery with your order number and clear photos of the damage. We will arrange a replacement or full refund immediately.
What if I receive the wrong product?
If you receive an incorrect item, please contact us at ekta@ekdia.in within 48 hours with your order number and a photo of what you received. We will arrange the correct product to be sent to you at no additional cost.
How long does a refund take?
Once a refund is approved, it is typically processed within 5–7 business days. The amount will be credited back to your original payment method. For COD orders, refunds are processed via bank transfer.
Loyalty & Offers
Does EKDIA have a loyalty programme?
Yes. EKDIA has a loyalty points programme. You earn points on every purchase which can be redeemed for discounts on future orders. Sign up for an account on www.ekdia.in to start earning points today.
How do I earn loyalty points?
You earn loyalty points automatically on every purchase when you are logged into your EKDIA account. Points are credited after your order is delivered. View your points balance in your account dashboard.
Does EKDIA offer discounts or promotions?
Yes. EKDIA runs seasonal promotions, festive offers, and exclusive deals for loyalty members and newsletter subscribers. Sign up for our newsletter and follow us on social media to stay updated on the latest offers.
Care & Storage
How should I store my EKDIA fragrance?
Store your EKDIA fragrance in a cool, dry place away from direct sunlight and heat. Avoid storing in the bathroom as humidity and temperature fluctuations can degrade the fragrance over time. The original box is ideal for storage.
What is the shelf life of EKDIA fragrances?
EKDIA Extrait de Parfum has a shelf life of 3–5 years when stored correctly. Proper storage away from heat, light, and humidity will preserve the fragrance quality for years.
Can I travel with my EKDIA fragrance?
Yes. The 20ml EKDIA bottle is travel-friendly and complies with most airline carry-on liquid restrictions (under 100ml). Keep it in your toiletry bag for your signature scent wherever you go.
Contact & Support
How can I contact EKDIA?
You can reach us at ekta@ekdia.in. We typically respond within 24 hours on business days. You can also use the Contact Us page on our website or chat with us via the chat widget on the site.
Do you have a physical store?
EKDIA is currently a D2C online brand. We do not have a physical retail store. This allows us to offer premium luxury fragrances at honest prices without the retail markup. Shop exclusively at www.ekdia.in.
Can I collaborate with or feature EKDIA?
We love meaningful collaborations. If you are a content creator, influencer, stylist, or brand looking to partner with EKDIA, please reach out to us at ekta@ekdia.in with your proposal.
Is EKDIA active on social media?
Yes. Follow EKDIA on Instagram and other social platforms for fragrance stories, behind-the-scenes content, new launches, and exclusive offers. Search for EKDIA to find us.
How do I stay updated on new EKDIA launches?
Sign up for the EKDIA newsletter at www.ekdia.in to be the first to know about new fragrance launches, limited editions, and exclusive offers. You can also follow us on social media for real-time updates.